Our Answers To Popular Questions
- Where are we located? Our office location is at 2 County Ct Blvd, Brampton, ON L6W 3W8
- Where do we ship our jewellery from? We have two shipping locations to serve you best. We either ship from Montreal, Quebec or Niagara Falls, New York.
- What is your refund policy? Refund policy is exchange only within 14 days, with jewellery fully sealed and unopened in original packaging.
- How do you handle customer data? Privacy policy is in accordance of all relevant rules to protect consumer data in the territories of Montreal, Quebec or Niagara Falls, New York, depending on which location fulfills shipment.
- Shipping information for orders: all customers enjoy free standard shipping on all orders. Orders are usually processed within 1 Business Day. Shipping times differ depending on where our customers are located. USA orders are delivered within 3-7 Business Days. Canadian orders are delivered within 1-4 Business Days. UK orders are delivered within 3-10 Business Days. International orders are delivered within 8-20 Business Days.
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